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​Your All-In-One Solution for Packaging & Merch

Free Designs & No Hidden Fees

Factory Direct Pricing

Comprehensive Solutions

Packaging Consultation Available

Our Categories

What We Offer

From design and branding to packaging, we provide one-stop solutions to elevate your brand image. High-quality products and seamless service to make your brand stand out.

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Why Choose FLOWTERRA

We offer a wide range of packaging options to meet your specific needs, along with design support and complimentary consultations.

All-in-One Solution

Our in-house freight team ensures your shipments are delivered on time and at the lowest cost by choosing the most efficient routes.

Freight Support

Save with our factory direct pricing, eliminating middlemen and maximizing your budget without compromising on quality.

Factory Direct Pricing

Our strict quality standards guarantee durable, high-quality packaging solutions that enhance your brand’s appeal.

Outstanding 
Quality

Our Order Process

01

Communicate Your Requirements

Start by reaching out to our customer service team with your specific needs. Provide details such as material, size, quantity, and design drawings for a detailed quote. Alternatively, you can schedule a call with us to discuss your requirements in detail.

02

Sample Confirmation

After you accept the quoted price, we proceed with producing a sample. This stage focuses on verifying dimensions, cut lines, and other critical specifications to ensure accuracy.

03

Sample Review and Approval

Review the sample thoroughly. If it doesn't meet your expectations, we will make the necessary revisions. Once you are satisfied with the sample, confirm your order online, and we will begin full-scale production.

04

Shipping and Delivery

Once production is complete, we will arrange for shipping. Our logistics team ensures timely and safe delivery to your specified location.

05

Ongoing Support

Even after your order is delivered, our support team is available to assist with any further needs or inquiries, ensuring a continuous and satisfying experience.

Our Clients

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FAQ
  • How do you set your minimum order quantities?
    Our minimum order quantities (MOQ) depend on the specific product and its customization requirements. For detailed MOQ information on a particular item, please consult our product specialists or check our online MOQ list. We strive to accommodate orders of all sizes to serve our clients' diverse needs, so feel free to reach out to us.
  • Is it possible to place an order below the minimum quantity?
    While we recommend adhering to our minimum order quantities to manage setup costs efficiently, we are open to discussing smaller orders upon request. We are dedicated to fulfilling our customers' unique requirements.
  • What is your usual production timeline?
    Our production timeframe typically ranges from 10 to 30 business days, influenced by factors such as packaging type, order size, and seasonal variations. Custom packaging with more complex designs might take slightly longer. Please note that these timelines are estimates and could change without notice due to varying order volumes and other factors.
  • Are your products eco-friendly?
    Yes, all our paper-based packaging solutions are fully recyclable. We are committed to providing sustainable packaging options. Our product specialists are available to help you find eco-friendly alternatives that suit your specific needs.
  • What is the expected delivery time for my order?
    At present, our production timelines average between 10 to 30 business days. This estimate varies based on the type of packaging, the size of the order, and the season. Orders with more customization and additional processes typically require a bit more time to complete.
  • Do you offer international shipping?
    Absolutely – we can ship all of our products domestically and internationally, with only a few restrictions.
  • Will I be notified when my boxes have been sent?
    Yes, you will. As part of our project management process, your Product Specialist will keep you informed of any changes to your order. Once mass production is finished, you will receive a notification that your order is ready for shipment. You will also get another notification when your order has been picked up and shipped.
  • Why Can't I Find Shipping Costs on the Website?
    Currently, we do not list shipping costs on our website because they can vary greatly depending on your specific requirements and order details. To provide the most accurate shipping estimate tailored to your needs, our Product Specialist will offer you a detailed quote during your consultation stage.
  • What types of payment do you accept?
    We are happy to offer multiple payment options to make your transactions easier. We accept all major debit and credit cards including: Mastercard Visa American Express (Amex) Discover PayPal
  • Who should I contact to report a problem?
    If you encounter any issues with your custom packaging, please reach out to our support team via the Contact Us page on our website.
  • What if my products are defective or have quality issues? Can I get a refund?
    Typically, refunds are not offered for custom packaging orders due to their specialized nature. However, if your products have defects or quality issues, we take full responsibility and will work with you to find a solution. This may include providing a replacement, refund, or credit.
  • My boxes arrived damaged. How can I get them replaced?
    We apologize for any inconvenience caused by your boxes arriving damaged. Although we take great care in packaging and protecting your items for shipment, unforeseen circumstances can sometimes occur.
  • Can I return the boxes I ordered?
    Unfortunately, we do not accept returns for delivered orders. Since our products are entirely custom-made, we cannot offer returns or exchanges once an order is printed unless there is a defect in the product.
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